Refund Policy

Refund Policy

1. Service-Based Refunds

Since we offer digital and time-based services, refunds are limited and handled case-by-case. Refunds may be issued only under:

  • Duplicate payment
  • No work started on your project
  • Failure to deliver the agreed service (as per contract)

Refunds cannot be issued if:

  • Project work has begun
  • Service has been delivered fully or partially
  • Client delays due to incomplete information
  • Client requests additional features outside the original scope
  • Third-party tool costs or paid software subscriptions

2. Digital Products / Reports

Digital items such as strategy reports, SEO audits, ad creatives, or website files are non-refundable once delivered. .

3. Subscription / Monthly Services

Monthly SEO, PPC, SMM, and maintenance services are non-refundable once a billing cycle has started..

You may cancel future billing anytime.

4. Payment Disputes

In case of payment issues, contact us directly at

billing@marketinggenius.online

We are committed to resolving concerns quickly.

5. . Processing Timeline

If approved, refunds will be processed within 7–14 business days to the original payment method.

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