Refund Policy
1. Service-Based Refunds
Since we offer digital and time-based services, refunds are limited and handled case-by-case. Refunds may be issued only under:
- Duplicate payment
- No work started on your project
- Failure to deliver the agreed service (as per contract)
Refunds cannot be issued if:
- Project work has begun
- Service has been delivered fully or partially
- Client delays due to incomplete information
- Client requests additional features outside the original scope
- Third-party tool costs or paid software subscriptions
2. Digital Products / Reports
Digital items such as strategy reports, SEO audits, ad creatives, or website files are non-refundable once delivered. .
3. Subscription / Monthly Services
Monthly SEO, PPC, SMM, and maintenance services are non-refundable once a billing cycle has started..
You may cancel future billing anytime.
4. Payment Disputes
In case of payment issues, contact us directly at
billing@marketinggenius.onlineWe are committed to resolving concerns quickly.
5. . Processing Timeline
If approved, refunds will be processed within 7–14 business days to the original payment method.